Sanitiser Dispenser Not Working

Sanitiser pump dispenser not working

Sanitiser dispenser not working replacement valves for plastic as well as metal hand sanitiser dispensers.

In the unfortunate event that your dispenser is filled with the wrong product causing your valve to not function correctly. Replacements and spares are available without the need to purchase a complete new unit or reservoir.

Sanitiser Dispenser Not Working & Refills

Our experience shows that the majority of issues with dispenser malfunctions is caused by incorrect refill products used. This could be by helpful cleaners and also staff unfamiliar with what type of refills should be used.

Should your reservoir be filled with the wrong product the only option is to empty this out and thoroughly clean out all the incorrect liquid. If the valve is congealed you could also try soaking in warm water to unblock.

How To Replace Valves

All our dispensers incorporate an easy to exchange valve release system with interchangeable valves.

Metal Dispenser Valve Removal

  • Simply remove your reservoir with the valve attached and twist the valve slightly to remove from the refill reservoir.  Reverse technique to also install new valve on the empty reservoir.

Plastic Dispenser Valve Removal

  • Remove reservoir and as well as the valve by depressing the top right tab withing the unit to facilitate removal of valve

For ease the images above show the valve with the reservoir already removed. Removal of the internal components is the same with the reservoir attached to the valve.

Areas To Avoid Installing Your Dispensers

Placement of your sanitiser dispenser can also seriously impact on its performance. Placing above radiators or other heat sources should also be avoided.

This warm rising air will quickly dry out the liquid gel within the valve and cause it to congeal resulting in a blockage of the valve. 

  • Placing your dispensers in direct sunlight can also damage your system. 

Essential Hygiene At Work

Here are a few additional hygiene steps to help protect yourself as well as others

  • Perform hand hygiene frequently, using soap and water (where possible) or an Alcohol Hand Sanitiser
  • Regularly clean sanitise your works vehicles contact areas
  • Try not to touch your face, especially your eyes, nose and mouth with unwashed hands
  • Use Face Masks when in public or busy works spaces 
  • Cover nose and mouth with a bent elbow or paper tissue when coughing or sneezing and dispose of tissue immediately after use
  • Keep all surface clean using a quality surface sanitiser wipes to avoid further infections.